Privacy Policy ClubMy Slot – Malaysian Member Data Protection

1 Introduction

Welcome to the Privacy Policy section clubmy slot. This document clearly and transparently explains how our platform collects, processes, stores and protects your personal information when you use the services of clubmy slot — whether through our website or mobile app.

We understand that your trust in us begins with the confidence that your data is managed responsibly. That is why we take every aspect of data protection seriously — from the point of collection through to storage and disposal. Your personal information will not be used, sold or shared for purposes beyond those stated in this Privacy Policy without your explicit consent.

This Privacy Policy complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. If you have any questions after reading this document, the support team at clubmy slot ready to assist you via 24/7 live chat.

2 Information We Collect

ClubMy slot collects various types of information to ensure a safe, seamless and personalised gaming experience for every member. The information we collect falls into several main categories:

Personal Identification Information:

• Full name as stated in official identification documents.
• Identity card or passport number for KYC verification purposes.
• Date of birth to verify age eligibility (18 years and above).
• Full current residential address.
• An active email address for platform communications.
• Registered Malaysian mobile phone number.

Financial and Transaction Information:

• Bank account number or e-wallet details (Touch 'n Go eWallet, Boost, GrabPay) used for transactions.
• Records of all deposits and withdrawals including date, time and amount.
• Records of betting history and gaming activity on the platform.

Technical and Usage Information:

• The IP address of the device used to access the platform.
• Browser type and device operating system.
• Cookie data and login session tokens.
• Activity logs including login times, pages visited and actions taken on the platform.
• General geolocation information based on IP address (country and state only).

3 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. The following is a full explanation of how clubmy slot uses your personal information:

You have the right to withdraw consent for purposes that rely on your consent (such as marketing communications) at any time without affecting the core services you receive from clubmy slot.

4 Sharing Information with Third Parties

ClubMy slot does not sell, rent or trade your personal information to any third party for their marketing purposes. However, there are certain situations where we need to share your information with selected parties to enable our platform to operate properly:

• Payment Service Providers — Transaction information is shared with payment processors such as FPX, Touch 'n Go, Boost and GrabPay solely for the purpose of processing your deposits and withdrawals.
• KYC Service Providers — Identity information is shared with trusted identity verification partners for regulatory compliance purposes.
• Technical Service Providers — Hosting infrastructure and cybersecurity providers bound by strict confidentiality agreements.
• Legal Authority — ClubMy slot will disclose the required information if mandated by a court order, directive from authorities, or in the context of a legitimate criminal investigation.
• Auditors and Licensing Bodies — Certain data may be shared with regulatory bodies for platform compliance audit purposes.

All third parties that receive your data from clubmy slot subject to strict data protection agreements and are required to use that information only for the stated purposes.

5 Data Security and Protection Measures

Protecting your data is our absolute priority clubmy slot. We continuously invest in the latest security infrastructure to ensure your personal and financial information remains protected at all times. The security measures we implement include:

• 256-bit SSL Encryption — All data transmitted between your device and the server clubmy slot is encrypted using the strongest industry-standard encryption protocols.
• Secure Database — Personal data is stored on servers protected by multi-layered firewalls with highly restricted access.
• 24/7 Monitoring — Our system is continuously monitored around the clock to detect any suspicious activity or unauthorized access attempts.
• Two-Factor Authentication (2FA) — Members can enable 2FA for an additional layer of protection on their account.
• Regular Penetration Testing — Our security system is regularly tested by independent cybersecurity experts to identify and address any vulnerabilities.
• Internal Access Controls — Only authorised staff clubmy slot who are specifically authorised may access members' personal data, and every access is recorded and audited.

While we take all reasonable steps to protect your data, no digital security system can guarantee 100% protection in every scenario. We encourage you to also take personal security measures such as using a strong password and not sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

ClubMy slot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies — Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies — Helps us understand how members use the platform so we can continually improve the user experience. All data is collected in aggregate and without personal identification.
• Functional Cookies — Allows the platform to remember your preferences such as language, theme and other settings to provide a more personalised experience.
• Marketing Cookies — Used only with your consent to display relevant offers and promotions. You may opt out of these cookies at any time.

You can manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain functions on the platform clubmy slot.

7 Data Retention and Disposal

ClubMy slot retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. Our data retention policy is as follows:

• Active account data is retained for the duration your account remains active, plus 5 years after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of 7 years in line with Malaysian financial legal requirements.
• Technical log and activity data is retained for 12 months for security and troubleshooting purposes.
• Marketing and communications data is retained until you withdraw consent, or until 3 years after the last interaction.

When the retention period expires, clubmy slot will securely destroy or de-identify your data in accordance with established data disposal procedures.

8 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by clubmy slot. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the support team clubmy slot via live chat. We will process your request within 30 working days from the date of receipt of a complete request.

9 Children's Privacy

ClubMy slot enforces a strict zero-tolerance policy against participation by individuals under the age of 18. Our platform is not designed, marketed or directed at children or minors under the age of 18. We do not knowingly collect any personal information from minors.

If we discover or become aware that personal information of an individual under the age of 18 has been collected unintentionally, clubmy slot will take immediate action to delete that information from our records and close the relevant account. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us immediately.

10 Changes to This Privacy Policy

ClubMy slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technological requirements, or amendments to applicable laws. Any material changes to this Privacy Policy will be communicated to you via:

• In-platform notifications clubmy slot upon your next login.
• An email notification to your registered email address at least 14 days before the changes take effect.
• Updates the "Last Updated" date at the top of this page.

Continued use of the platform clubmy slot after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms. You are encouraged to review this page periodically to stay informed about how we protect your information.

11 How to Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way clubmy slot handles your personal information, please do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist you.

We are committed to handling every privacy inquiry seriously and providing responses that are transparent, clear and helpful. Your trust is our most valuable asset clubmy slot.